Thunderbolt 3 Dual DP 4K60Hz Video Docking Station with PD - Titan Ridge

  • TBT 3 USB-C Input
  • 40Gbps
  • DP Alt Mode
  • PD 60W
  • Single 5K
  • 2x DisplayPort 1.2
  • Dual 4K 60Hz
  • 2x USB-C 10Gbps
  • 1x USB-A 10Gbps
  • 2x USB-A 5Gbps
  • 1x Gigabit Ethernet
  • Headset Jack
  • Windows & Mac
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    Advanced Thunderbolt 3 docking station adds multiple connectivity ports to your Thunderbolt 3 or USB-C DP Alt mode enabled computer, notebook, or laptop. Dual 4K 60Hz, 2x USB-C 10Gbps with 5V/1.5A charging, 1x USB-A 10Gbps with 5V/1.5A charging, 2x USB-A 5Gbps, 1x Gigabit Ethernet, Headset Jack, Compliant with Mac® system for M1, M2, M3 Pro, & Max


    This Thunderbolt 3 dock comes with next generation Intel Titan Ridge IC making the docking station compatible with Thunderbolt 3 and USB-C DP Alt mode compliant systems become the fastest connection


    High Performance
    Expand multiple connectivity ports to your Thunderbolt 3/DP Alt Mode* USB-C enabled Mac or Windows PC to increase your efficiency and allows data transfer speeds up to 40Gbps and daisy-chain up to 6 Thunderbolt devices
    *Note: When connecting to a DP Alt mode USB-C host port the resolution will be 4K@30Hz for single DisplayPort monitor or 1080p for two DisplayPort monitors


    * Compatibility Notes:
    1) The thunderbolt 3 has the same design as the USB-C port. Thunderbolt 3 has the capabilities of USB-C, but USB-C does not have the capabilities of Thunderbolt 3
    2) The USB Type-C connector with DisplayPort technology via an Alternative Mode (Alt mode) and allows a USB-C equipped computer and cable to connect directly to a display/monitor

    High-Resolution Graphics
    Allows you to connect two 4K Ultra HD displays through DisplayPort connections or a single 5K@60Hz display through dual DisplayPort connection when connected to a Thunderbolt 3 port

    Monitor solutions:

    Multiple Connectivity Ports
    Adds two DisplayPort video ports, two USB-C 10Gbps with 5V/1.5A charging ports, one USB-A 10Gbps with 5V/1.5A charging ports, two USB-A 5Gbps ports, one Gigabit Ethernet port, and one dual mode 3.5mm audio jack to connect headphones / Stereo speakers or microphone input


    TB360W Power Delivery
    PD 3.0 charging specification compatible supplies up to 60 watts to charge your laptop, notebook, tablet, and smartphone

    Includes 135W power adapter to provide enough power for the connected peripherals

    Gen2High-Speed Data Transfer
    Delivers two USB-C 10Gbps with 5V/1.5A charging ports, one USB-A 10Gbps with 5V/1.5A charging ports, two USB-A 5Gbps ports

    1G Ethernet Data Transmission
    Up to 1000Mbps data transfer rate and seamless backward compatible with 10/100Mbps

    Aluminum Housing Design
    Premium aluminum housing provides efficient heat dissipation for reliable performance and long life


    • Media editing
    • Video recording
    • Educational facilities
    • Home workstation
    • Medical office
    • Gaming
    • Show room
    • Meeting room
    • Financial
    • Chain store

    Need to Know Before Buying

    1.Please confirm your computer’s USB-C port supports Thunderbolt 3 and DP Alt Mode (check on manual of computer) and ensure it supports the resolutions and refresh rates you want
    *Note: Compliant with mac® M1, M2, M3 Pro, & Max systems for single extend video output

    2. Check the extended display/monitor resolution that supports 4K @60Hz and has Thunderbolt 3 and DisplayPort 1.2 ports

    3. Thunderbolt 3, USB-C 10Gbps, USB-A 10Gbps and USB-A 5Gbps icons on certified products and cables

    4. Check your USB-C port or cable with Power Delivery 3.0, then it can handle up to 60W and will go to 100W using a full-featured USB Type-C

    5. If you are using a DP to HDMI cable or adapter, please make sure it has "Active" word on it. Passive products without "Active" are used for DP dual mode signals


    Chipset Intel Titan Ridge JHL7440
    OS Compatibility Windows® 11, mac OS® 10.13 or newer
    *Note: Compliant with mac® M1, M2, M3 Pro, & Max systems for single extend video output
    Thunderbolt 3 - Compliant with Intel Thunderbolt 3 specifications,
    - Data transfer: 40Gbps, Bi-directional
    - Video/Audio: 2x 4K displays or a 5K display
    - DisplayPort Alternate Mode (DP Alt Mode): Up to 10.2Gbps data transfer rate
    - Native audio
    - Special cables are required for longer connections
    - Up to 6 daisy-chaining of Thunderbolt devices
    DisplayPort x2, DP1.2, 4Kx2K @60Hz
    Video cable length DisplayPort: Up to 3M (max)
    DisplayPort Up to 3M (max)
    USB-C x2, up to 10Gbps data transfer rate and 5V/1.5A fast charging
    USB-A x1, up to 10Gbps data transfer rate and 5V/1.5A fast charging
    USB-A x2, up to 5Gbps data transfer rate
    Fast-Charge Port(s) Yes
    Power Delivery 3.0 (USB PD): 60W, Support 5V / 9V / 15V / 20V
    Power Adapter Input: AC 100-240V/50-60Hz, Output: DC 20V/6.75A
    Data transfer Rate: up to 1000Mbps
    Supports IEEE 802.3x Full Duplex flow operation, crossover detection and auto-correction
    Compatible with IEEE 802.3, 802.3u
    Enterprise features: Wake on LAN and PXE boot
    *Note: Mac address pass-through not supported
    5.1 channel surround sound from DisplayPort output
    Combo 3.5mm audio jack for Stereo audio output / 2-ch Microphone input
    Environmental conditions
    Operating temperature: 32 to 104 degrees F
    Storage temperature: 14 to 158 degrees F
    Relative humidity: 5% to 90% RH (non-condensing)
    Product Info
    Dimensions: 6.57” (L) x 1.10” (H) x 3.15” (W)
    Weight: 0.71 lbs
    Color: Iron Gray
    Housing material: Aluminum + plastic
    Unit Package:  Dimensions: 9.09" (W) x 5.63" (H) x 3.27" (D)
    Weight: 2.40 lbs
    FCC, CE, RoHS, UL Listed: E132068 / Class VI
    UPC Code: 662774-042664
    Warranty: 2 years limited
    Country of origin: Thailand



    1x 24-pin, USB-C, Thunderbolt 3 (With PD Charging), Female
    1x DC power jack

    2x 24-pin, USB-C 10Gbps, Female (with 5V/1.5A charging) 
    1x 9-pin, USB-A 10Gbps, Female (with 5V/1.5A charging)
    2x 9-pin, USB-A 5Gbps, Female
    2x 20-pin, DisplayPort, Female
    1x 8-pin, RJ45, Gigabit Network, Female
    1x 3.5mm, Audio/Headset jack

    System Requirements

    • Desktop or laptop computer with an available USB-C DP Alt mode port or Thunderbolt 3 technology
    • Windows® 11 (64-bit) / 10 (32-/64-bit)
    • macOS® 10.13 or new
      *Note: Compliant with mac® M1, M2, M3 Pro, Max systems for single extend video output

    Package contents

    • 1x Thunderbolt 3 Dual DP 4K Video Docking Station with PD - Titan Ridge
    • 1x Power Adapter
    • 1x Thunderbolt 3 cable
    • 1x User Reference Guide



Windows 10 / 8 / 7
Download firmware update
Firmware version: 3.13.005. Fixes monitor dark screen after resume from sleep mode issue

Frequently Asked Questions (Q&A)

Q: How to move open windows over to the extended monitor

Applies to the Following Products: - USB 2.0 Dual Display Notebook Docking (JU-DK0012-S1) - USB 2.0 to DVI/VGA (JU-DV0012-S2) - USB 2.0 to DVI/VGA Pro (JU-DV0112-S1) - USB 2.0 to HDMI with Audio (JU-HM0112-S1) - USB 2.0 to HDMI/VGA with Audio (JU...

Q: Can I use this Thunderbolt 3 docking station to charge my laptop?

If your laptop is Thunderbolt 3 system, then it works.

Q: Could I have 10Gbps data tansfer on USB-C cable?

Ensure your USB-C Cable is USB 3.1 Gen2, otherwise will be 5Gbps data transfer.

Q: Why does my DP to HDMI cable not work?

The DP port of the Docking Station is a DP native signal and requires an Active DP to HDMI cable or adapter. Please confirm your DP to HDMI cable or adapter has "Active" typeface DP to HDMI cable/adapter without "Active" is passive product, used for...


Q: I just updated to macOS Catalina (10.15) and my Displays stopped working. How do I fix this issue?

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output...

Q: Why are my extended display black when I use a MacBook laptop with my Displaylink adapter/Docking station?

DisplayLink powered USB video adapters and docking stations are not compatible with anyMacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to ...

Q: Why do I lose my additional monitor when my computer wakes up from sleep mode in Windows?

The steps below outline how to configure the USB root hub to stay on during hibernation, toprevent this from happening.Windows 8 / 10- On your keyboard, press the Windows key + X and select Control Panel- Click Hardware and Sound, then click Power Options...

Q: Everything is hooked up, but nothing is working. What should I do?

When you troubleshoot issues with a laptop docking station, there are some quick tests that youcan complete to rule out potential problems. You can test to make sure that the followingcomponents are working correctly and are not the source of the issue...

Q: Why is my laptop not charging using Power Delivery when connected to this device?

Your laptop might not support Power Delivery or might have specific charging requirements. AboutPower Delivery specification or limitation, please refer to the manufacturer of your laptop.

Q: My DisplayPort display is not working when I try to output 4K at 30Hz with this device. How do Iresolve this issue?

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution andrefresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to setthe monitor for DP 1.1 to work at 4K at 30Hz.To resolve this...

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