Thunderbolt 3 Dual DP 4K Video Docking Station with PD - Titan Ridge

  • 40Gbps
  • DisplayPort 1.2
  • Dual 4K 60Hz
  • 5K
  • USB-C
  • USB-A
  • PD 60W
  • Gigabit Ethernet
  • Headset Jack
  • Mac & Windows
In stock
Quantity in stock: 302
SKU
JU-DK0C11-S1
$339.99

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    Overview

    Advanced Thunderbolt 3 docking station adds multiple connectivity ports to your Thunderbolt 3 or USB-C DP Alt mode enabled computer, notebook, or laptop


    Features

    This Thunderbolt 3 dock comes with next generation Intel Titan Ridge IC making the docking station compatible with Thunderbolt 3 and USB-C DP Alt mode compliant systems become the fastest connection

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    High Performance

    Expand multiple connectivity ports to your Thunderbolt 3/DP Alt Mode* USB-C enabled Mac or Windows PC to increase your efficiency and allows data transfer speeds up to 40Gbps and daisy-chain up to 6 Thunderbolt devices
    * When connecting to a DP Alt mode USB-C host port the resolution will be [email protected] for single DisplayPort monitor or 1080p for two DisplayPort monitors

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    * Compatibility Notes:
    - The thunderbolt 3 has the same design as the USB-C port. Thunderbolt 3 has the capabilities of USB-C, but USB-C does not have the capabilities of Thunderbolt 3
    - The Docking's Thunderbolt 3 output does not work when connecting to non-Thunderbolt 3 USB-C port
    - The USB Type-C connector with DisplayPort technology via an Alternative Mode (Alt mode) and allows a USB-C equipped computer and cable to connect directly to a display/monitor


    High-Resolution Graphics

    Allows you to connect two 4K Ultra HD displays through DisplayPort connections or a single [email protected] display through dual DisplayPort connection when connected to a Thunderbolt 3 port

    Monitor solutions:
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    Multiple Connectivity Ports

    Adds two DisplayPort video ports, two USB 3.1 Gen2 Type-C ports, three USB 3.1 Type-A (1 Gen2 with BC 1.2 charging, 2 Gen1) ports, one Gigabit Ethernet port, and one dual mode 3.5mm audio jack to connect headphones / Stereo speakers or microphone input

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    TB360W Power Delivery

    PD 3.0 charging specification compatible supplies up to 60 watts to charge your laptop, notebook, tablet, and smartphone.

    Includes 135W power adapter to provide enough power for the connected peripherals


    Gen2High-Speed Data Transfer

    Delivers USB 3.1 Gen 2 10Gbps transfer rate for USB Type-C port and 1 USB Type-A port (front side)



    RJ451G Ethernet Data Transmission

    Up to 1000Mbps data transfer rate and seamless backward compatible with 10/100Mbps




    Aluminum Housing Design

    Premium aluminum housing provides efficient heat dissipation for reliable performance and long life


Applications

  •  Media editing
  •  Video recording
  •  Educational facilities
  •  Home workstation
  •  Medical office
  •  Gaming
  •  Show room
  •  Meeting room
  •  Financial
  •  Chain store

    Need to Know Before Buying

    1.Please confirm your computer’s USB-C port supports Thunderbolt 3 and DP Alt Mode (check on manual of computer) and ensure it supports the resolutions and refresh rates you want</ol>

    2. Check the extended display/monitor resolution that supports 4K @60Hz and has Thunderbolt 3 and DisplayPort 1.2 ports

    3. Thunderbolt 3, USB 3.1 Gen 2 Type-C, USB 3.1 Gen 2 Type-A and USB 3.1 Gen 1 Type-A icons on certified products and cables

    4. Check your USB-C port or cable with Power Delivery 3.0, then it can handle up to 60W and will go to 100W using a full-featured USB Type-C


    Specifications

    Hardware
    Chipset Intel Titan Ridge JHL7440
    Software
    OS Compatibility Windows® 10, Mac OS X® 10.13 to 10.15
    Video
    Thunderbolt 3 Compliant with Intel Thunderbolt 3 specifications,
    Data transfer: 40Gbps, Bi-directional
    Video/Audio: 2x 4K displays or a 5K display
    DisplayPort Alternate Mode (DP Alt Mode): Up to 10.2Gbps data transfer rate
    Native audio
    Special cables are required for longer connections
    Up to 6 daisy-chaining of Thunderbolt devices
    DisplayPort 1.2, 4Kx2K @60Hz
    Video cable length DisplayPort: Up to 3M (max)
    Fast-Charge Port(s) Yes
    DisplayPort Up to 3M (max)
    USB 3.1 1x Type-A, Gen 2 with Battery Charging 1.2* (BC 1.2) charging
    Power
    Power Delivery 3.0 (USB PD): 60W, Support 5V / 9V / 15V / 20V
    Power Adapter Input: AC 100-240V/50-60Hz, Output: DC 20V/6.75A
    Ethernet
    Data transfer Rate: up to 1000Mbps
    Compatible with IEEE 802.3, 802.3u
    Supports IEEE 802.3x Full Duplex flow operation, crossover detection and auto-correction
    Audio
    5.1 channel surround sound from DisplayPort output
    Combo 3.5mm audio jack for Stereo audio output / 2-ch Microphone input
    Environmental conditions
    Operating temperature: 32 to 104 degrees F
    Storage temperature: 14 to 158 degrees F
    Relative humidity: 5% to 90% RH (non-condensing)
    Product Info
    Dimensions: 6.57” (L) x 1.10” (H) x 3.15” (W)
    Weight: 0.71 lbs
    Color: Iron Gray
    Housing material: Aluminum + plastic
    Certifications/Standards
    FCC, CE, RoHS, UL Listed: E132068 / Class VI
    Warranty: 2 years limited
    Country of origin: Thailand

    Interface

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    Input:
    1x 24-pin, USB-C, Thunderbolt 3 (With PD Charging), Female
    1x DC power jack

    Output:
    2x 24-pin, USB 3.1 Gen 2 Type-C, Female (with 5V/1.5A charging) 
    1x 9-pin, USB 3.1 Gen 2 Type-A, Female (supports Battery Charging (BC) 1.2 charging)
    2x 9-pin, USB 3.1 Gen 1 Type-A, Female
    2x 20-pin, DisplayPort, Female
    1x 8-pin, RJ45, Gigabit Network, Female
    1x 3.5mm, Audio/Headset jack


    System Requirements

    • Desktop or laptop computer with an available USB-C DP Alt mode port or Thunderbolt 3 technology
    • Windows® 10
    • Mac OS X® 10.13 to 10.14

    Package contents

    • 1x Thunderbolt 3 Dual DP 4K Video Docking Station with PD - Titan Ridge
    • 1x Power Adapter
    • 1x Thunderbolt 3 cable
    • 1x User Reference Guide

Manuals

FIRMWARE

Windows 10 / 8 / 7
Download firmware update
Firmware version: 3.13.005. Fixes monitor dark screen after resume from sleep mode issue

Frequently Asked Questions (Q&A)

Q: How to move open windows over to the extended monitor

Applies to the Following Products: - USB 2.0 Dual Display Notebook Docking (JU-DK0012-S1) - USB 2.0 to DVI/VGA (JU-DV0012-S2) - USB 2.0 to DVI/VGA Pro (JU-DV0112-S1) - USB 2.0 to HDMI with Audio (JU-HM0112-S1) - USB 2.0 to HDMI/VGA with Audio (JU...

Q: Can I use this Thunderbolt 3 docking station to charge my laptop?

If your laptop is Thunderbolt 3 system, then it works.

Q: Could I have 10Gbps data tansfer on USB-C cable?

Ensure your USB-C Cable is USB 3.1 Gen2, otherwise will be 5Gbps data transfer.

Troubleshooting

Q: I just updated to macOS Catalina (10.15) and my Displays stopped working. How do I fix this issue?

Computers running macOS Catalina (10.15) may experience compatibility issues with products that use DisplayLink technology, such as USB Docking Stations and Video Adapters. Connecting to a DisplayLink-powered Product may cause the Display(s) to output...

Q: Why are my extended display black when I use a MacBook laptop with my Displaylink adapter/Docking station?

DisplayLink powered USB video adapters and docking stations are not compatible with anyMacBook running macOS 10.13.4 - 10.13.6. If a system has updated to macOS 10.13.4, 10.13.5, or10.13.6, upgrading to macOS 10.14 (Mojave) is an option for users to ...

Q: Why do I lose my additional monitor when my computer wakes up from sleep mode in Windows?

The steps below outline how to configure the USB root hub to stay on during hibernation, toprevent this from happening.Windows 8 / 10- On your keyboard, press the Windows key + X and select Control Panel- Click Hardware and Sound, then click Power Options...

Q: Everything is hooked up, but nothing is working. What should I do?

When you troubleshoot issues with a laptop docking station, there are some quick tests that youcan complete to rule out potential problems. You can test to make sure that the followingcomponents are working correctly and are not the source of the issue...

Q: Why is my laptop not charging using Power Delivery when connected to this device?

Your laptop might not support Power Delivery or might have specific charging requirements. AboutPower Delivery specification or limitation, please refer to the manufacturer of your laptop.

Q: My DisplayPort display is not working when I try to output 4K at 30Hz with this device. How do Iresolve this issue?

To output 4K to a DisplayPort display at 30Hz, your monitor must support the resolution andrefresh rate. If your monitor also supports 4K at 60Hz (DP 1.2 or higher), you may also need to setthe monitor for DP 1.1 to work at 4K at 30Hz.To resolve this...

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