USB Devices

Windows blue screen after installing the driver

  Applies to the Following Products: - USB 2.0 to VGA (JU-000071-S1) - USB 2.0 Dual Display Notebook Docking (JU-DK0012-S1) - USB 2.0 to DVI/VGA (JU-DV0012-S2)     Description: After installing the driver I get the blue screen of death...

Black and white video

  Applies to the Following Product: USB 2.0 Video Capture Device (JU-AV0012-S1)     Description: My video is black and white.     Solution: Download and install driver V3.0.43 from SIIG.com. http://www.siig.com/...

Connecting the power connector on USB 3.0 host adapters

Applies to the Following Products: - DP SuperSpeed USB 2-Port PCIe (JU-P20412-S2) - DP SuperSpeed USB 2-Port PCIe i/e (JU-P20512-S1) - DP USB 3.0 4-Port PCIe i/e ( JU-P40212-S1) - SuperSpeed USB 3.0 2-Port PCI Express - Value ( JU-E20011...

iPod/PSP Video Conversion

Applies to the Following Product: - USB 2.0 Video Capture Device (JU-AV0012-S1)   Description: How do I convert my saved videos to view on my iPod or PSP?   Solution: 1. Cick on the iPOD or PSP icon on the bottom of the Honestech ...

How to find firmware version of SIIG's USB 3.0 hub

  Applies to the Following Products: - SuperSpeed USB 3.0 7-port Hub (JU-H70112-S1) - USB 3.0 and 2.0 7-Port Hub (JU-H70212-S1) - USB 3.0 4-port Hub (JU-H40512-S1) - SuperSpeed USB 3.0 4-port Bay Hub (JU-H40212-S1)   Solution: 1...

How to move open windows over to the extended monitor

Applies to the Following Products: - USB 2.0 Dual Display Notebook Docking (JU-DK0012-S1) - USB 2.0 to DVI/VGA (JU-DV0012-S2) - USB 2.0 to DVI/VGA Pro (JU-DV0112-S1) - USB 2.0 to HDMI with Audio (JU-HM0112-S1) - USB 2.0 to HDMI/VGA with Audio...

USB 2.0 Video Capture Device to record audio only

Applies to the Following Product: - USB 2.0 Video Capture Device (JU-AV0012-S1)     Solution: Unfortunately, you can't record audio only. It is not supported.

Installing both USB 2.0 to VGA and USB 2.0 to VGA Pro in the same system

Applies to the Following Products: - USB 2.0 to VGA (JU-000071-S1) - USB 2.0 to VGA Pro (JU-VG0012-S1)   Solution: Installing both USB 2.0 to VGA and USB 2.0 to VGA Pro in the same system will not work because of a driver conflict. It is...

Product key for Honestech software

Applies to the Following Product: USB 2.0 Video Capture Device (JU-AV0012-S1)   Solution: The product key is VHS3G-NML9G-4GG9E-H3345-DBM9D.

USB 3.0 host adapters compatible with Mac

Applies to the Following Products: - DP Hi-Speed USB 4-Port PCIe (JU-P20412-S2) - DP SuperSpeed USB 2-Port PCIe i/e (JU-P20512-S1) - DP USB 3.0 4-Port PCIe i/e ( JU-P40212-S1) - SuperSpeed USB 3.0 2-Port PCI Express - Value ( JU-E20011-S1) - SuperSpeed...

What format CAT5 cable is required to work with the USB extender?

Applies to the following products: -  USB Extender (JU-EX0012-S1)   Solution: Use a CAT5 straight through cable only.   Using a crossover cable will damage the connected device or the extender itself.

Does USB 2.0 Capture Device support live streaming video?

  Applies to the Following Product: - USB 2.0 Capture Device (JU-AV0012-S1)- USB 2.0 HD Video Capture Slim Box  - Multi - Input (JU-AV0312-S1)   Solution:  No, it is not supported.  

There's no video playing in Honestech application.

Applies to the Following Product:  - USB 2.0 Capture Device (JU-AV0012-S1)   Solution: 1. Make sure the driver for the USB 2.0 Video Capture Device is installed properly. Go to Sound, video and game controllers in Device Manager (right...

My extended monitor does not have a picture.

Applies to the Following Products: - USB 2.0 Dual Display Notebook Docking (JU-DK0012-S1) - USB 2.0 to DVI/VGA (JU-DV0012-S2) - USB 2.0 to DVI/VGA Pro (JU-DV0112-S1) - USB 2.0 to  VGA (JU-000071-S1)   Solution: 1. Go to Display adapters...

I need version 1 driver for Windows 7.

Applies to the Following Product: - USB 2.0 to VGA (JU-000071-S1)     Solution: Click linkbelow to download the driver. http://www.siig.com/media/files/drivers/0008/ju-000071_win7_v1.exe

USB modem will not work.

Applies to the Following Products:  - USB over IP 1-Port (ID-DS0512-S1) - USB over IP 4-Port (ID-DS0011-S1) Solution:  Unfortunately, USB modem is not supported.

How can I determine the device's hardware version from the serial number?

Applies to the Following Product: - USB 2.0 Video Capture Device (JU-AV0012-S1)     Description:  How can I find the device's hardware version from the serial number?     Solution:  Device version 1 starts from ...

Driver failed to be installed or device cannot work properly

Applies to the Following Product: - USB 2.0 Video Capture Device (JU-AV0012-S1)      Description:  1. Got a red X with drivers failed to install window, computer couldn't recognize the device as USB 2.0 Video Capture Device was...

Do you offer an upgrade to Honestech software?

Applies to the Following Product: - USB 2.0 Video Capture Device (JU-AV0012-S1)      Description:  Do you offer a upgraded Honestech software?     Solution:  The bundled software is OEM version, unfortunately...

Choppy video on input

Applies to the Following Products: - USB 2.0 Video Capture Device (JU-AV0012-S1)     Description:    1) When I hook up my vhs-c camera, without even starting to record, I see choppy video on the input screen.  Not all the...

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