USB 3.0 Universal Dual Video Docking Station

Add HDMI and DVI video outputs, wired Gigabit Ethernet, USB 3.0/2.0 ports and audio

Discontinued

SKU
JU-DK0211-S1

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    Features

    • VERSATILE SOLUTION TO EXPAND CONNECTIVITY to your UltraBook or Hybrid tablet, laptop and desktop via a single USB 3.0 port
    • INSTANTLY ADDS DUAL (HDMI/DVI) DISPLAY PORTS to enhance display’s capability, supporting HD resolution up to 2048 x 1152 and standard and widescreen (16:9 and 16:10) aspect ratios
    • 6 USB PORTS (2 USB 3.0 and 4 USB 2.0) EQUIPPED to satisfy multiple device connectivity demands and to provide fast charging capability (through one front USB 3.0 port)
    • ADDITIONAL INTERFACES AVAILABLE including Gigabit Ethernet, 3.5mm audio out, MIC in for convenient connections
    • SUPPORTS SUPERSPEED USB 3.0 5Gbps data transfer rate to deliver high resolution and high bandwidth videos/images/data

    Notes:
    Our adapter DOES NOT work with macOS®  10.13.4 to 10.13.6 update. It's recommended to upgrade to Mojave 10.14 or later or stay with 10.13.3 or earlier.
    Update (12-13-2018): MacBook 2018 models (based on the Intel Coffee Lake chipset) running macOS 10.14 or 10.14.1 can experience black extended display(s) with only mouse cursor. This problem is fixed by the macOS 10.14.2 update.
    **macOS** limitations: Does not support Movie/video playback via iTunes and HDCP protected content via Safari web browser (Netflix, Amazon Prime, Hulu, HBO Go, etc..)m


    Specifications

    • Chipset:
      • Video (HDMI and DVI): DisplayLink DL-3900-N
      • USB 3.0: VIA VL811-Q8P
      • Gigabit Ethernet: Realtek RTL8211E
      • USB 2.0: FE 1.1s
    • Compliant with SuperSpeed USB 3.0 specification
    • Backward compatible with USB 2.0 specification
    • Compatible with IEEE 802.3
    • Supports data transfer rate up to 5Gb/s
    • Supports 10/100/1000 Mbps auto-sensing capability
    • HDMI and DVI supporting 1080p and up to 2048 x 1152 resolutions
    • 3.5mm 2.1-channel audio output and MIC input
    • Supports standard and widescreen monitors
    • Supported display modes: Extended, Mirror, and Primary
    • Built-in video RAM: 512Mb DDR2 SDRAM
    • Power consumption:
      • Operating power: 14.43W
      • Suspend mode power: 1.95W
    • Product:
      • Dimensions: 7.4" (L) x 3.03" (H) x 1.22" (W)
      • Weight: 0.49 lbs (367g)
      • Color: Black
      • Housing: ABS (Plastic)
    • Interfaces/Ports:
      • 1x 9-pin, Type B, USB 3.0, Female, Input
      • 2x 9-pin, Type A, USB 3.0, Female, Output
      • 4x 4-pin, Type A, USB 2.0, Female, Output
      • 1x 3.5mm Audio, Output
      • 1x 3.5mm MIC, Input
      • 1x RJ45 8P8C with 2 LED indicators
      • 1x 29-Pin, DVI-I, Female, Output
      • 1x 19-Pin, HDMI, Female, Output
    • Cable:
      • USB 3.0 Type A (Male) to Type B (Male)
      • Length: 3.3 ft (1m)
      • Color: Black
    • Power adapter:
      • Input: 100-240VAC, 50/60Hz, 0.8A
      • Output: 5VDC/4A
      • 3 Power tips: US, UK, EU
    • Environmental conditions:
      • Operating temperature: 32 to 104 degrees F
      • Storage temperature: -4 to 158 degrees F
      • Relative humidity: < 85% non-condensing
    • Certifications/Standards: FCC, CE, RoHS
    • Warranty: 3 years limited
    • Country of origin: China

    Notes:
    Update (12-13-2018): MacBook 2018 models (based on the Intel Coffee Lake chipset) running macOS 10.14 or 10.14.1 can experience black extended display(s) with only mouse cursor. This problem is fixed by the macOS 10.14.2 update.
    **macOS** limitations: Does not support Movie/video playback via iTunes and HDCP protected content via Safari web browser (Netflix, Amazon Prime, Hulu, HBO Go, etc..)


    System Requirements

    • 1.6GHz single core CPU (minimum)
    • An available USB 3.0 port
    • Windows® 10 (32-/64-bit) / 8.x (32-/64-bit) / 7 (32-/64-bit) / Vista (32-/64-bit) / XP (32-bit)
    • macOS®  10.6 to 10.13.3* (Intel based Apple computers only) / 10.14.x / 10.15
      Notes:
      *Our adapter DOES NOT work with macOS 10.13.4 to 10.13.6 update. It's recommended to upgrade to Mojave 10.14 or later or stay with 10.13.3 or earlier.
      Update (12-13-2018): MacBook 2018 models (based on the Intel Coffee Lake chipset) running macOS 10.14 or 10.14.1 can experience black extended display(s) with only mouse cursor. This problem is fixed by the macOS 10.14.2 update.
      **macOS** limitations: Does not support Movie/video playback via iTunes and HDCP protected content via Safari web browser (Netflix, Amazon Prime, Hulu, HBO Go, etc..)

    Package contents

    • USB 3.0 Universal Dual Video Docking Station
    • Power adapter and 3 power tips (US/UK/EU)
    • USB 3.0 cable
    • Software CD
    • Installation guide
Channel Codes
  • Ingram Micro: XR7957
  • Tech Data: 11595841
  • D&H: JUDK0211S1
  • ASI: 160384

Manuals

Drivers


Hardware Version: 1

Windows 8 (32-/64-bit)
Download driver 9.2 M3
Software Package Version: 9.2.2477.0
Windows 10 (32-/64-bit) / 8.1 (32-/64-bit) / 7 (32-/64-bit)
Download driver 10.1 M0
Software Package Version: 10.1.2691.0
Mac OS X 10.14.x / 10.15 (Catalina)
Download driver version 5.2.5
Build: 5.2.90 (860432D)
Mac OS X 10.13.3* / 10.12 / 10.11
Download driver version 4.1
*Note: Our adapter DOES NOT work with Mac OS 10.13.4 to 10.13.6 update. It's recommended to upgrade to Mojave 10.14 or stay with 10.13.3 or earlier.
Mac OS X 10.12 / 10.11 / 10.10
Download driver
Driver version: v3.1
Windows XP SP3 (32-bit)
Download driver 7.6 M2
Software package version: 7.6.56443.0
Mac OS X 10.8 / 10.9
Download driver
Driver version: v2.6
Mac OS X 10.6 / 10.7
Download driver
Driver version: v2.2
Windows Vista (32-/64-bit)
Download drivers 7.7 M4
Software package version: 7.7.60373.0

Frequently Asked Questions (Q&A)

Q: How to move open windows over to the extended monitor

Applies to the Following Products: - USB 2.0 Dual Display Notebook Docking (JU-DK0012-S1) - USB 2.0 to DVI/VGA (JU-DV0012-S2) - USB 2.0 to DVI/VGA Pro (JU-DV0112-S1) - USB 2.0 to HDMI with Audio (JU-HM0112-S1) - USB 2.0 to HDMI/VGA with Audio (JU...

Troubleshooting

Q: The displays are not working in Mac 10.13 & 10.14

Applies to the Following Products: - USB 3.0 4K Dual Video Docking Station - USB-C (JU-DK0411-S1) - USB-C Triple 4K Display Docking Station with PD Charging - 60watts (JU-DK0611-S1) - USB 3.1 Type-C Dual 4K Docking Station with Power Delivery 60watts...

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