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Q: How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista
Description:
To help troubleshoot error messages and other issues, you can start Windows Vista, Windows 7, or Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A clean boot helps eliminate software conflicts.
Solution:
Please refer to link below for a solution.
http://support.microsoft.com/kb/929135/en-us
