Device Servers

Q: Configuring the RS232 to Bluetooth Converter

  Applies to the Following Product: - RS232 to Bluetooth Converter (ID-SB0011-S1)     Solution: 1. Plug the power adapter into the Bluetooth Converter and connect to COM 1 (any COM port is ok).2. Run the BT1 program (BT RS232 Config...

Q: USB over IP USB protocol support

  Applies to the Following Products: - USB over IP (ID-DS0011-S1) - USB over IP 1-Port (ID-DS0512-S1)   Solution: The USB Over IP maintains the USB protocol from the USB device all the way back to the computer.

Q: USB Over IP Admin will not open

  Applies to the Following Product:  - ID-DS0011-S1     Solution: Make sure you log in as Administrator before openning USB Over IP Admin.

Q: USB over IP Device Server Device Support

  Applies to the Following Products: - USB Over IP 1-Port (ID-DS0512-S1)     Solution: Due to limited bandwidth on 100M fast ethernet, those devices that require real-time streaming in USB 2.0 high-speed mode may not work on this product.  USB ...

Q: Telnet

  Applies to the Following Product: - USB over IP 1-Port (ID-DS0512-S1)) Description: Does this product allow me to open a telnet session to it and see the USB traffic? Solution: Unfortunately, it will not allow you. It ...

Q: Web configuration
Q: Device not found

  Applies to the Following Products: - USB over IP (ID-DS0011-S1)- USB over IP 1-Port (ID-DS0512-S1)- 1-Port RS-232/422/485 Ethernet to Serial Device Server (ID-DS0111-S1)- 2-Port RS-232/422/485 Ethernet to Serial Device Server (ID-DS0211-S1) &...

Q: Webcam device support

  Applies to the Following Products: - USB over IP (ID-DS0011-S1)- USB over IP 1-Port (ID-DS0512-S1)     Description:  Does the USB over IP support webcams?     Solution:  Supports webcam device: - USB over...

Q: USB devices not recognized

  Applies to the Following Product: - USB over IP 1-Port (ID-DS0512-S1)     Solution: Please click the link below to download the troubleshooting tips.   http://www.siig.com/media/files/Other/0001/UsbDeviceServerConfig.pdf...

Q: Do you support stream video signal?

  Applies to the Following Product: RS-232 Serial to Bluetooth Adapter (ID-SB0111-S1 )   Solution: No, it is not compatible.    

Q: Is it compatible with VPN?

  Applies to the Following Product: USB over IP 1-Port (ID-DS0611-S1)   Solution: No, it is not. It support local physical network only.    

Q: Important notice before upgrading to Windows 10.

  Applies to the Following Product: USB over IP 1-Port (ID-DS0611-S1)   Please remove USB Server software before upgrading your Windows system to Windows 10. If not doing so, you might run into a system compatibility issue that will prevent...

Q: Keeps dropping connection or not detecting my device.

Update the Firmware.

Q: Will not work with a USB Hub with error USB hub not supported.

  Applies to the Following Product: USB over IP 1-Port (ID-DS0611-S1)   Solution: Please check your serial/lot number. If you have ABT1704X, then it is not supported. We can either replace it for you with a working product or where it ...

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