Device Servers

Configuring the RS232 to Bluetooth Converter

  Applies to the Following Product: - RS232 to Bluetooth Converter (ID-SB0011-S1)     Solution: 1. Plug the power adapter into the Bluetooth Converter and connect to COM 1 (any COM port is ok).2. Run the BT1 program (BT RS232 Config...

USB over IP USB protocol support

  Applies to the Following Products: - USB over IP (ID-DS0011-S1) - USB over IP 1-Port (ID-DS0512-S1)   Solution: The USB Over IP maintains the USB protocol from the USB device all the way back to the computer.

USB Over IP Admin will not open

  Applies to the Following Product:  - ID-DS0011-S1     Solution: Make sure you log in as Administrator before openning USB Over IP Admin.

USB over IP Device Server Device Support

  Applies to the Following Products: - USB Over IP 1-Port (ID-DS0512-S1)     Solution: Due to limited bandwidth on 100M fast ethernet, those devices that require real-time streaming in USB 2.0 high-speed mode may not work on this product.  USB ...

Telnet

  Applies to the Following Product: - USB over IP 1-Port (ID-DS0512-S1)) Description: Does this product allow me to open a telnet session to it and see the USB traffic? Solution: Unfortunately, it will not allow you. It ...

Web configuration
Device not found

  Applies to the Following Products: - USB over IP (ID-DS0011-S1)- USB over IP 1-Port (ID-DS0512-S1)- 1-Port RS-232/422/485 Ethernet to Serial Device Server (ID-DS0111-S1)- 2-Port RS-232/422/485 Ethernet to Serial Device Server (ID-DS0211-S1) &...

Webcam device support

  Applies to the Following Products: - USB over IP (ID-DS0011-S1)- USB over IP 1-Port (ID-DS0512-S1)     Description:  Does the USB over IP support webcams?     Solution:  Supports webcam device: - USB over...

USB devices not recognized

  Applies to the Following Product: - USB over IP 1-Port (ID-DS0512-S1)     Solution: Please click the link below to download the troubleshooting tips.   http://www.siig.com/media/files/Other/0001/UsbDeviceServerConfig.pdf...

Do you support stream video signal?

  Applies to the Following Product: RS-232 Serial to Bluetooth Adapter (ID-SB0111-S1 )   Solution: No, it is not compatible.    

Is it compatible with VPN?

  Applies to the Following Product: USB over IP 1-Port (ID-DS0611-S1)   Solution: No, it is not. It support local physical network only.    

Important notice before upgrading to Windows 10.

  Applies to the Following Product: USB over IP 1-Port (ID-DS0611-S1)   Please remove USB Server software before upgrading your Windows system to Windows 10. If not doing so, you might run into a system compatibility issue that will prevent...

Keeps dropping connection or not detecting my device.

Update the Firmware.

Will not work with a USB Hub with error USB hub not supported.

  Applies to the Following Product: USB over IP 1-Port (ID-DS0611-S1)   Solution: Please check your serial/lot number. If you have ABT1704X, then it is not supported. We can either replace it for you with a working product or where it ...

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