Controllers/Storage

Cooling fan not working or noisy

  Applies to the Following Products: - 3.5 SATA MobileRack - Trayless (SC-SA0712-S1)- Cool SATA to USB 2.0 Docking (SC-SA0212-S1)- Cool SATA to USB 2.0/eSATA Docking (SC-SA0312-S1)- SuperSpeed USB (3.0) to SATA 3Gb/s HD Docking with Fan (SC...

How to connect the enclosure to an eSATA port

  Applies to the Following Product: - 2.5" USB 2.0/eSATA to SATA Enclosure (JU-SA0D12-S1)     Solution: In addition to connecting the included eSATA cable, the included USB 2.0 power connector must also be connected to the enclosure...

Vmware ESXi 5.0

  Applies to the Following Products: - SATA II PCIe RAID (SC-SAER12-S2)- SATA II PCIe (SC-SAE012-S2)- eSATA II PCIe Pro (SC-SAE412-S3)- eSATA II PCIe i/e (SC-SAE212-S2)- DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1)- DP SATA 6Gb/s 2-Port PCIe (SC-SA0L11...

How to make a bootable usb flash drive to upgrade firmware?

  Applies to the Following Products: - SATA II PCIe RAID (SC-SAER12-S2)- SATA II PCIe (SC-SAE012-S2)- eSATA II PCIe Pro (SC-SAE412-S3)- eSATA II PCIe i/e (SC-SAE212-S2)- DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1)- DP SATA 6Gb/s 2-Port PCIe (SC-SA0L11...

Blue screen when installing Windows operating system

  Applies to the Following Products: - DP eSATA 6Gb/s 2-Port PCIe (SC-SA0M11-S1)- DP eSATA 6Gb/s 2-Port PCIe i/e (SC-SA0N11-S1)- DP SATA 6Gb/s 2-Port PCIe (SC-SA0L11-S1)- DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1)- eSATA II PCIe i/e (SC-SAE212-S2)- ...

Which SATA controllers support port multipliers?

    Applies to the Following Products:  - eSATA II-150 PCI (SC-SA2012-S1) - SATA II-150 PCI RAID (SC-SA3012-S1) - Serial ATA 4-Channel PCI (SC-SA4011-S2) - Serial ATA 4-channel RAID (SC-SA4R12-S2) - Serial ATA PCI (SC-SAT212-...

Driver installation failed in Windows 8

  Applies to the Following Products:   - DP SATA II PCIe (SC-SAE012-S2) - eSATA II PCIe i/e (SC-SAE212-S1) - eSATA II PCIe Pro (SC-SAE412-S3) - SATA II PCIe RAID (SC-SAER12-S2) - eSATA II 2-Port ExpressCard/34 (SC-SAEE22-S1) - eSATA...

VMware ESXI 5.1

    Applies to the Following Products:  DP SATA II PCIe (SC-SAE012-S2) eSATA II PCIe i/e (SC-SAE212-S2) eSATA II PCIe Pro (SC-SAE412-S3)   Solution: Part numbers above are compatible with VMware ESXI 5.1.

Mac OS 10.8 or above

  Applies to the Following Product:   - eSATA II PCIe Pro (SC-SAE412-S3)     Description: Do you have a driver for Mac OS 10.8 or above?   Solution: Unfortunately, we will not support Mac OS 10.8. Mac OS 10.7 is the...

Do your 6Gb/s SATA controllers support Server 2012 R2?

  Applies to the Following Products: - DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1) - DP SATA 6Gb/s 4-Port Hybrid PCIe (SC-SA0R11-S1) - SATA 6Gb/s 3i+1 SSD Hybrid PCIe (SC-SA0T11-S1) - DP SATA 6Gb/s 2-Port Hybrid PCIe (SC-SA0S11-S1) - SATA 6Gb/s...

Which is your PCIe controller is TRIM compatible?

  Applies to the Following Products: - DP eSATA 6Gb/s 2-Port PCIe (SC-SA0M11-S1) DP eSATA 6Gb/s 2-Port PCIe DP eSATA 6Gb/s 2-Port PCIe DP eSATA 6Gb/s 2-Port PCIe DP eSATA 6Gb/s 2-Port PCIe -  DP eSATA 6Gb/s 2-Port PCIe i/e (SC-SA0N11...

Where can set it to x2 link speed?

  Applies to the Following Product:  SATA 6Gb/s 2i+2 mSATA SSD Hybrid PCIe (SC-SA0U11-S1)   Solution:  Go to system BIOS and set PCI Express support to Generation 2.    

I can’t access my hard drive.

  Applies to the Following Products: - 3.5" USB 2.0 to SATA Enclosure (JU-SA0E12-S1) - USB 3.0 to IDE/SATA 6Gb/s 2.5" Enclosure (JU-SA0H11-S1) - USB 3.0 to SATA 2.5" Enclosure (JU-SA0912-S1) - USB 3.0 to SATA 3.5" Enclosure (JU-SA0A12-S1) - ...

I need a updated GUI for controller.

  Applies to the Following Products: - SATA II PCIe RAID (SC-SAER12-S2)- eSATA II PCIe Pro (SC-SAE412-S3)- eSATA II PCIe i/e (SC-SAE212-S2)- Serial ATA PCI RAID (SC-SATR12-S4)- Serial ATA 4-channel RAID (SC-SA4R12-S2)  Solution: Unfortunately...

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