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Controllers/Storage
Q: Cooling fan not working or noisy
Applies to the Following Products: - 3.5 SATA MobileRack - Trayless (SC-SA0712-S1)- Cool SATA to USB 2.0 Docking (SC-SA0212-S1)- Cool SATA to USB 2.0/eSATA Docking (SC-SA0312-S1)- SuperSpeed USB (3.0) to SATA 3Gb/s HD Docking with Fan (SC...
Q: How to connect the enclosure to an eSATA port
Applies to the Following Product: - 2.5" USB 2.0/eSATA to SATA Enclosure (JU-SA0D12-S1) Solution: In addition to connecting the included eSATA cable, the included USB 2.0 power connector must also be connected to the enclosure...
Q: Vmware ESXi 5.0
Applies to the Following Products: - SATA II PCIe RAID (SC-SAER12-S2)- SATA II PCIe (SC-SAE012-S2)- eSATA II PCIe Pro (SC-SAE412-S3)- eSATA II PCIe i/e (SC-SAE212-S2)- DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1)- DP SATA 6Gb/s 2-Port PCIe (SC-SA0L11...
Q: How to make a bootable usb flash drive to upgrade firmware?
Applies to the Following Products: - SATA II PCIe RAID (SC-SAER12-S2)- SATA II PCIe (SC-SAE012-S2)- eSATA II PCIe Pro (SC-SAE412-S3)- eSATA II PCIe i/e (SC-SAE212-S2)- DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1)- DP SATA 6Gb/s 2-Port PCIe (SC-SA0L11...
Q: Blue screen when installing Windows operating system
Applies to the Following Products: - DP eSATA 6Gb/s 2-Port PCIe (SC-SA0M11-S1)- DP eSATA 6Gb/s 2-Port PCIe i/e (SC-SA0N11-S1)- DP SATA 6Gb/s 2-Port PCIe (SC-SA0L11-S1)- DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1)- eSATA II PCIe i/e (SC-SAE212-S2)- ...
Q: Which SATA controllers support port multipliers?
Applies to the Following Products: - eSATA II-150 PCI (SC-SA2012-S1) - SATA II-150 PCI RAID (SC-SA3012-S1) - Serial ATA 4-Channel PCI (SC-SA4011-S2) - Serial ATA 4-channel RAID (SC-SA4R12-S2) - Serial ATA PCI (SC-SAT212-...
Q: Driver installation failed in Windows 8
Applies to the Following Products: - DP SATA II PCIe (SC-SAE012-S2) - eSATA II PCIe i/e (SC-SAE212-S1) - eSATA II PCIe Pro (SC-SAE412-S3) - SATA II PCIe RAID (SC-SAER12-S2) - eSATA II 2-Port ExpressCard/34 (SC-SAEE22-S1) - eSATA...
Q: VMware ESXI 5.1
Applies to the Following Products: DP SATA II PCIe (SC-SAE012-S2) eSATA II PCIe i/e (SC-SAE212-S2) eSATA II PCIe Pro (SC-SAE412-S3) Solution: Part numbers above are compatible with VMware ESXI 5.1.
Q: Mac OS 10.8 or above
Applies to the Following Product: - eSATA II PCIe Pro (SC-SAE412-S3) Description: Do you have a driver for Mac OS 10.8 or above? Solution: Unfortunately, we will not support Mac OS 10.8. Mac OS 10.7 is the...
Q: Do your 6Gb/s SATA controllers support Server 2012 R2?
Applies to the Following Products: - DP SATA 6Gb/s 2S1P PCIe (SC-SA0E12-S1) - DP SATA 6Gb/s 4-Port Hybrid PCIe (SC-SA0R11-S1) - SATA 6Gb/s 3i+1 SSD Hybrid PCIe (SC-SA0T11-S1) - DP SATA 6Gb/s 2-Port Hybrid PCIe (SC-SA0S11-S1) - SATA 6Gb/s...
Q: Which is your PCIe controller is TRIM compatible?
Applies to the Following Products: - DP eSATA 6Gb/s 2-Port PCIe (SC-SA0M11-S1) DP eSATA 6Gb/s 2-Port PCIe DP eSATA 6Gb/s 2-Port PCIe DP eSATA 6Gb/s 2-Port PCIe DP eSATA 6Gb/s 2-Port PCIe - DP eSATA 6Gb/s 2-Port PCIe i/e (SC-SA0N11...
Q: Where can set it to x2 link speed?
Applies to the Following Product: SATA 6Gb/s 2i+2 mSATA SSD Hybrid PCIe (SC-SA0U11-S1) Solution: Go to system BIOS and set PCI Express support to Generation 2.
I can’t access my hard drive.
Applies to the Following Products: - 3.5" USB 2.0 to SATA Enclosure (JU-SA0E12-S1) - USB 3.0 to IDE/SATA 6Gb/s 2.5" Enclosure (JU-SA0H11-S1) - USB 3.0 to SATA 2.5" Enclosure (JU-SA0912-S1) - USB 3.0 to SATA 3.5" Enclosure (JU-SA0A12-S1) - ...
Q: I need a updated GUI for controller.
Applies to the Following Products: - SATA II PCIe RAID (SC-SAER12-S2)- eSATA II PCIe Pro (SC-SAE412-S3)- eSATA II PCIe i/e (SC-SAE212-S2)- Serial ATA PCI RAID (SC-SATR12-S4)- Serial ATA 4-channel RAID (SC-SA4R12-S2) Solution: Unfortunately...
