General Troubleshooting Tips

How to perform a clean boot to troubleshoot a problem in Windows 8, Windows 7, or Windows Vista

    Description:  To help troubleshoot error messages and other issues, you can start Windows Vista, Windows 7, or Windows 8 by using a minimal set of drivers and startup programs. This kind of startup is known as a "clean boot." A ...

The displays are not working in Mac 10.13 & 10.14

Applies to the Following Products: - USB 3.0 4K Dual Video Docking Station - USB-C (JU-DK0411-S1) - USB-C Triple 4K Display Docking Station with PD Charging - 60watts (JU-DK0611-S1) - USB 3.1 Type-C Dual 4K Docking Station with Power Delivery 60watts...

Multiple Video to SDI Scaler Converter (CE-H24J11-S1): How to Change the Video Input Source from HDMI to VGA

The unit defaults to HDMI input signal.  The unit can be changed to VGA input, I have included the steps below. 1.  On the unit there are 3 buttons, press the "Enter" button to bring up the OSD.2.  If "Output Setup" is not highlighted, use either ...

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