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Q: I can not control the mouse
Applies to the Following Products:
6-Button Ergonomic Wireless Optical Mouse - Black (JK-WR0A12-S1)
2.4GHz Wireless Optical Mouse - Red (JK-WR0G12-S1)
6-Button Ergonomic Wireless Optical Mouse - Red (JK-WR0912-S1)
6-Button Ergonomic Wireless Optical Mouse - Blue (JK-WR0B12-S2)
Solution:
1. Install the wireless dongle into a different USB port.
2. Change the battery.
