Q: Keyboard is not working.

Applies to the following product:
- Wireless Dura-Duo Keyboard and Mouse Combo (JK-WR0K12-S1)

Solution:

You need to pair the Keyboard and USB receiver. Make sure your USB receiver is not inserted into the system's USB port before pairing the Keyboard and USB receiver.

If your lot number is BR81604X -  Press and hold down "ESC" key, then press "Q" key. Immediately insert your USB receiver into your system's USB port.

If your lot number is BR81626X -  Press and hold down "ESC" key, then press "+" key. Immediately insert your USB receiver into your system's USB port.