The keyboard failed to work
Applies to the Following Products:
- Wireless Mini Multimedia Trackball Keyboard (JK-WR0412-S1)
- Wireless Multi-Touchpad Mini Keyboard (JK-WR0312-S1)
- Wireless Multimedia Keyboard & Mouse (JK-WR0212-S1)
- Wireless Multimedia Mini Keyboard & Mouse (JK-WR0712-S1)
- Wireless Slim Multimedia Keyboard & Mouse (JK-WR0812-S1)
- Wireless Ultra Slim Mini Keyboard (JK-WR0512-S1)
- Wireless Ultra Slim Multimedia Mini Keyboard (JK-WR0612-S1)
1) The keyboard failed to work. No matter what I do, there's no response.
2) The USB wireless dongle is off.
It's very possible you have a defective item. Click link below to fill out the RMA form. If the link doesn't automatically take you to the page, cut and paste the line into your browser's window.