Q: The keyboard failed to work

Applies to the Following Products:

- Wireless Mini Multimedia Trackball Keyboard (JK-WR0412-S1)

- Wireless Multi-Touchpad Mini Keyboard (JK-WR0312-S1)

- Wireless Multimedia Keyboard & Mouse (JK-WR0212-S1)

- Wireless Multimedia Mini Keyboard & Mouse (JK-WR0712-S1)

- Wireless Slim Multimedia Keyboard & Mouse (JK-WR0812-S1)

- Wireless Ultra Slim Mini Keyboard (JK-WR0512-S1)

- Wireless Ultra Slim Multimedia Mini Keyboard (JK-WR0612-S1)

Description: 

1) The keyboard failed to work. No matter what I do, there's no response.

2) The USB wireless dongle is off.

Solution: 

It's very possible you have a defective item.  Click link below to fill out the RMA form.  If the link doesn't automatically take you to the page, cut and paste the line into your browser's window.

http://www.siig.com/support/rma