The sound settings are greyed out

Applies to the Following Product:

- USB 2.0 Video Capture Device (JU-AV0012-S1)

 

 

Description: 

Open the video capture software, the sound settings are greyed out and can't select anything.

 

 

Solution: 

Greyed sound setting is normal, since the audio is automatically selected by the motherboard or external audio, and the function setting would be closed. Set the windows sound setting output to default if no audio out.

 

 

Greyed sound setting is normal, since the audio is automatically selected by the motherboard or external audio, and the function setting would be closed.
Set the windows sound setting output to default if no audio out.
 

 

 

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