There are lines running horizontally up and down my screen or the screen is distorted.

 

Applies to the Following Products:

USB 3.0 Universal Dual Video Docking Station (JU-DK0211-S1)

 

Solution:
This is due to a low or unsupported refresh rate setting. You can change the refresh rate in Display Properties / Settings / Advanced/ Monitor. Make sure you select the Docking Station's monitor and set the refresh rate that is supported by the monitor.

 

 

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