We use cookies to make your experience better. To comply with the new e-Privacy directive, we need to ask for your consent to set the cookies. Learn more.
USB 3.0 devices are unstable or only USB 2.0 devices are recognized
Applies to the Following Products:
- 4-Port USB 3.0 PCIe (JU-P40412-S1)
- DP 2-Port USB 3.0 PCIe (JU-P20612-S1)
- DP 4-Port USB 3.0 PCIe with 20pin Header (JU-P40511-S1)
- DP SuperSpeed USB 3.0 2-Port PCIe (JU-P20412-S2)
- DP SuperSpeed USB 3.0 2-Port PCIe i/e (JU-P20512-S1)
- DP USB 3.0 2-Port PCIe - Value (JU-P20811-S1)
- DP 4-Port USB 3.0 PCIe i/e (JU-P40311-S1)
- DP 2-Port USB 3.0 PCIe i/e (JU-P20712-S1)
- DP USB 3.0 4-Port PCIe i/e (JU-P40212-S1)
- SuperSpeed USB 2-Port ExpressCard/34 (JU-EC0112-S1)
- SuperSpeed USB 3.0 2-Port ExpressCard - Value (JU-EC0311-S1)
- USB 3.0 Single ExpressCard/34 (JU-EC0212-S1)
- Hi-Speed USB 4-Port Bay Hub (JU-H42B22-S2)
- SuperSpeed USB 3.0 4-Port Bay Hub (JU-H40212-S1)
- SuperSpeed USB 3.0 Bay Hub+Host Kit (JU-H40411-S1)
- USB 3.0 & 2.0 7-Port Hub (JU-H70212-S1)
- USB 3.0 & 2.0 Hub Card Reader (JU-H60012-S1)
- USB 3.0 4-Port Hub (JU-H40512-S1)
- 3.5" USB 2.0 to SATA Enclosure (JU-SA0E12-S1)
- SuperSpeed USB 3.0 to SATA 2.5" Enclosure (JU-SA0912-S1)
- SuperSpeed USB 3.0 to SATA 3.5" Enclosure (JU-SA0A12-S1)
- SuperSpeed USB 3.0 to SATA 3.5" Enclosure Pro (JU-SA0B12-S1)
- SuperSpeed USB to SATA 3Gb/s 3.5" Enclosure (JU-SA0212-S1)
- USB 3.0 to IDE/SATA 6Gb/s 2.5" Enclosure (JU-SA0H11-S1)
- USB 3.0 to IDE/SATA 6Gb/s 3.5" Enclosure (JU-SA0F12-S1)
- USB 3.0 to SATA 2.5" Tool-less Enclosure (JU-SA0M12-S1)
- SuperSpeed USB 3.0 to SATA 3Gb/s Docking (JU-SA0712-S1)
- SuperSpeed USB 3.0 to SATA 3Gb/s Hard Drive Docking with Fan (SC-SA0D12-S1)
- USB 3.0 to 2.5" SATA HDD/SSD Mini Docking (JU-SA0L11-S1)
- USB 3.0 to SATA HDD Slipper Docking with OTB (JU-SA0K11-S1)
- SuperSpeed USB 3.0 to IDE/SATA 6Gb/s Adapter (JU-SA0G11-S1)
- USB 3.0 to SATA 6Gb/s Adapter (JU-SA0812-S2)
Description:
USB3.0 device unstable or only can recognize usb2.0.
Solution:
Please click link below and follow the tips:
http://www.siig.com/media/files/Other/0002/MonitorUsb3.pdf
If it still doesn't work, this product may be defective. Please see SIIG's Product Return Policy at the link below for your return/exchange options.
http://www.siig.com/return-policy