USB 3.0 devices are unstable or only USB 2.0 devices are recognized

 

Applies to the Following Products:

 

- 4-Port USB 3.0 PCIe (JU-P40412-S1)
- DP 2-Port USB 3.0 PCIe (JU-P20612-S1)
- DP 4-Port USB 3.0 PCIe with 20pin Header (JU-P40511-S1)
- DP SuperSpeed USB 3.0 2-Port PCIe (JU-P20412-S2)
- DP SuperSpeed USB 3.0 2-Port PCIe i/e (JU-P20512-S1)
- DP USB 3.0 2-Port PCIe - Value (JU-P20811-S1)
- DP 4-Port USB 3.0 PCIe i/e (JU-P40311-S1)
- DP 2-Port USB 3.0 PCIe i/e (JU-P20712-S1)
- DP USB 3.0 4-Port PCIe i/e (JU-P40212-S1)
- SuperSpeed USB 2-Port ExpressCard/34 (JU-EC0112-S1)
- SuperSpeed USB 3.0 2-Port ExpressCard - Value (JU-EC0311-S1)
- USB 3.0 Single ExpressCard/34 (JU-EC0212-S1)
- Hi-Speed USB 4-Port Bay Hub (JU-H42B22-S2)
- SuperSpeed USB 3.0 4-Port Bay Hub (JU-H40212-S1)
- SuperSpeed USB 3.0 Bay Hub+Host Kit (JU-H40411-S1)
- USB 3.0 & 2.0 7-Port Hub (JU-H70212-S1)
- USB 3.0 & 2.0 Hub Card Reader (JU-H60012-S1)
- USB 3.0 4-Port Hub (JU-H40512-S1)
- 3.5" USB 2.0 to SATA Enclosure (JU-SA0E12-S1)
- SuperSpeed USB 3.0 to SATA 2.5" Enclosure (JU-SA0912-S1)
- SuperSpeed USB 3.0 to SATA 3.5" Enclosure (JU-SA0A12-S1)
- SuperSpeed USB 3.0 to SATA 3.5" Enclosure Pro (JU-SA0B12-S1)
- SuperSpeed USB to SATA 3Gb/s 3.5" Enclosure (JU-SA0212-S1)
- USB 3.0 to IDE/SATA 6Gb/s 2.5" Enclosure (JU-SA0H11-S1)
- USB 3.0 to IDE/SATA 6Gb/s 3.5" Enclosure (JU-SA0F12-S1)
- USB 3.0 to SATA 2.5" Tool-less Enclosure (JU-SA0M12-S1)
- SuperSpeed USB 3.0 to SATA 3Gb/s Docking (JU-SA0712-S1)
- SuperSpeed USB 3.0 to SATA 3Gb/s Hard Drive Docking with Fan (SC-SA0D12-S1)
- USB 3.0 to 2.5" SATA HDD/SSD Mini Docking (JU-SA0L11-S1)
- USB 3.0 to SATA HDD Slipper Docking with OTB (JU-SA0K11-S1)
- SuperSpeed USB 3.0 to IDE/SATA 6Gb/s Adapter (JU-SA0G11-S1)
- USB 3.0 to SATA 6Gb/s Adapter (JU-SA0812-S2)

 

 

Description: 

 

USB3.0 device unstable or only can recognize usb2.0.

 

 

Solution: 

 

Please click link below and follow the tips:
http://www.siig.com/media/files/Other/0002/MonitorUsb3.pdf


If it still doesn't work, this product may be defective.  Please see SIIG's Product Return Policy at the link below for your return/exchange options.

 

http://www.siig.com/return-policy

 

 

 

 

  

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