Q: Windows blue screen when shutdown or restarted
Applies to the Following Products:
- DP CyberSerial Dual PCIe (JJ-E20011-S3)
- DP CyberSerial 4S PCIe (JJ-E40011-S3)
In Intel i3 / i5 / i7 systems, to solve Windows 7 blue screen plus memory dump during system restart or shutdown the solution is found below.
Download driver V188.8.131.52 from the link below and extract it to your hard drive or storage device. Uninstall the current driver and restart Windows. When Windows resumes install the downloaded driver.