Q: Windows XP doesn't recognize SDXC memory card

Applies to the Following Products:

- USB Multi Card Reader plus Card Storage Combo (JU-MR0B12-S1)
- USB 3.0 & 2.0 Hub Card Reader (JU-H60012-S1)
- USB 3.0 Multi Card Reader (JU-MR0712-S1)
- USB 3.0 SD Card Reader (JU-MR0812-S1)
- USB 3.0 Internal Bay Multi Card Reader (JU-MR0A11-S1)
- USB 3.0 Internal Bay Multi Card Reader/eSATA (JU-MR0911-S1)

Description: 

Window XP doesn't recognize SDXC memory card.

Solution: 

Your memory card maybe formated in exFAT format.  Window XP doesn't support exFAT format by default.  Please click link below to download Microsoft update patch for exFAT under the XP.

http://www.microsoft.com/en-us/download/details.aspx?id=19364